Blog

  • Posted by AISmartz
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  • October 18, 2019

Why is customer sentiment analysis different? The act of understanding customer sentiment goes beyond carrying out a Net Promoter Score (NPS) survey or asking them to give a rating. To truly be the brand that ‘gets its audience’ businesses have to read between the lines. For this, businesses can use sentiment analysis to analyze which aspects of…

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  • Posted by AISmartz
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  • October 16, 2019

Video analytics helps to digitally analyze video inputs. It transforms these inputs into intelligent data that is used for making decisions. This is done by using mathematical algorithms that monitor, analyze, and manage a large number of videos. On an advanced level, audio can also be processed along with the video to carry deeper and more…

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  • Posted by AISmartz
  • /
  • October 14, 2019

According to a Capgemini study in 2019, 74% of the digital services users depend on their voice-based assistant to research and buy products and services, create a shopping list, and check order status. Now, we’re all familiar with Siri, Alexa, Echo, and Google Assistant. However, have you ever wondered how these digital assistants understand your…

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